COACH
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With COACH By Your Side

COACH is here to connect you with resources to keep your family safe and healthy. Support coaches can put you in touch with services that can help, or listen if you want to talk with someone about how this pandemic is affecting you.

In an emergency, or if you need immediate attention, call 911.

COACH (COVID-19 Assistance for Community Health) provides FREE community support and outreach services in Connecticut in response to the unprecedented public health crisis, COVID-19. This program is made possible through grant funding provided by FEMA.

Support & Services

The pandemic is affecting all of us. Whatever you are dealing with, you don’t have to face it alone. COACH support staff are here to help. Find services below, or call 211 any time to talk to a support coach who can walk you through your options.

The COVID-19 pandemic, changes in work environments, and worry about our loved ones and community, can make us feel overwhelmed, stressed, or anxious. Sometimes we know something feels off. Sometimes we are so busy, we don’t even notice the ways that these traumatic events have affected us.

Stress affects everyone. It is our brain and body’s way of reacting to a challenge. Not all stress is bad; sometimes it can help you get out of a scary situation or motivate you to do your best. But long-term stress can harm your health, so it is important to pay attention to how you are feeling during difficult times.

Stress can be different in different people. It can even feel different at different times. Here are some things that might mean you are under stress related to the COVID-19 pandemic:

  • Fear and worry about your own health and the health of your loved ones, your financial situation or job, or loss of support services you rely on.
  • Changes in sleep or eating patterns.
  • Difficulty sleeping or concentrating.
  • New or worsening chronic health problems.
  • New or worsening mental health conditions.
  • Increased use of tobacco, and/or alcohol and other substances.

If you are experiencing stress related to the COVID-19 pandemic, there are some simple steps you can take to care for yourself. During uncertain times, it can help to focus on the things you can control.

  • Know what to do if you are sick and are concerned about COVID-19. Contact a health professional before you start any self-treatment for COVID-19.
  • Know where and how to get treatment and other support services and resources, including counseling or therapy (in-person or through telehealth services).
  • Take care of your emotional health. Taking care of your emotional health will help you think clearly and react to the urgent needs to protect yourself and your family.
  • Take breaks from watching, reading, or listening to news stories, including those on social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body.
    • Take deep breaths, stretch, meditate, or pray.
    • Try to eat healthy, well-balanced meals.
    • Exercise regularly.
    • Get plenty of sleep.
    • Avoid excessive alcohol and drug use.
  • Find time to relax. Try to do some other activities you enjoy.
  • Connect with others. Call or text a friend. Chat with a neighbor. Talk with people you trust about your concerns and how you are feeling.
  • Connect with your community or faith-based organizations. While social distancing measures are in place, consider connecting online, through social media, or by phone or mail.
  • Call 911
  • Disaster Distress Helpline
    1-800-985-5990 (press 2 for Spanish), or text TalkWithUs for English or Hablanos for Spanish to 66746; Spanish speakers from Puerto Rico can text Hablanos to 1-787-339-2663

National Resources

Source: CDC. Mental Health and Coping During COVID-19

The COVID-19 pandemic is making it difficult for many people to find or afford safe housing for themselves and their families. There are laws in place to help protect you at this time, and organizations to help you, too. No one should have to face a challenge like this alone—there are services in Connecticut that can help.

COACH (COVID-19 Assistance for Community Health) is here to connect you with housing and other services to keep your family safe and healthy. Support coaches can put you in touch with services that can help, or listen if you want to talk with someone about how this pandemic is affecting you.

Ready to connect with someone? Check the list below for the support coach closest to you.

Greater New Haven


Greater Hartford


Central Connecticut


Fairfield County and Northwestern Connecticut


Greater Meriden, Middlesex, and Wallingford


Eastern Connecticut

This pandemic is unlike anything else we have faced in our lives. Many people have questions and might need resources or support they didn’t need before. There are people and programs that can support you through this challenging time.

COACH (COVID-19 Assistance for Community Health) is here to help you stay safe, healthy and connected. Support coaches can connect you with services, or listen if you want to talk with someone about how this pandemic is affecting you.

Ready to connect with someone? Check the list below for the support coach closest to you.

Family & Children’s Agency
9 Mott Ave., Norwalk, CT 06850
Sheila Hughes, Support Coach 203-855-8765

McCall Center for Behavioral Health
58 High St., Torrington, CT 06790
Emanuelle Barreto, Support Coach 860-626-9805

Wheeler Clinic
75 N. Mountain Rd., New Britain, CT 06053
Madeline Trinidad, Support Coach 860-384-3274

Bridges Healthcare Inc.
949 Bridgeport Ave., Milford, CT 06460
Dawn Silver-DeAngelis, Director 203-878-6365

United Services Mental Health Services
140 North Frontage Rd., Mansfield Center, CT 06250
Michael Johnson, Program Manager 860-456-2261

Find the latest info on COVID-19 (Coronavirus) in Connecticut

Covid-19 Info

COVID-19 Childcare Resources

Childcare Resources

Connecticut Unemployment Resources

Unemployment Resources

Have you lost your health coverage? There are options.

Coverage Options